Privacy policy
Privacy Policy
Wine In The Warehouse
Introduction
Wine In The Warehouse recognises the importance of protecting our user’s personal information. Due to this, we shall take reasonable steps to protect our user’s personal information, one such step was the compilation of this Privacy Policy.
For the purposes of this policy, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000. We may electronically collect, store and use personal information with your consent (if you don’t consent to this, please do not access or register on the website).
Type of Data Collected & How the Data may be Used
This personal information includes, but is not limited to, the following: name and surname; verification that you are of legal age (18 years or older in South Africa); address and contact details including your email address, phone number and area or postal code; personal preferences if provided; browsing history; purchase history; non-personal browsing habits and click patterns and your IP address.
We collect, store and use the personal information described in order to (but not limited to the following):
- enable you to make use of this website in the manner described on this website, from time to time;
- communicate information to you regularly, for example through newsletters;
- compile and maintain the website and client database;
- register and/or authenticate users of and/or visitors to the website;
- identify and take reasonable measures to prevent fraudulent uses of or access to the website;
- compile non-personal statistical information about browsing habits, click patterns and access to the website;
- attract suppliers by showing anonymised information about the database, for example demographics;
- participate in affiliate marketing relationships by tracking visitor origin through the use of cookies;
- track client database size and growth; and
- track compliance of registrants and third parties with these terms of use.
We do not collect and/or store any customer payment information as the payment process is redirected and handled independently through DPO South Africa’s secure Payment Gateway PayFast. Should you be inclined to view the End User Agreement and Privacy Policy of PayFast please visit the links below:
Data Collection Methods
The personal information is collected either electronically (for example, through the use of cookies) or is provided voluntarily by users of and/or visitors to the Wine In The Warehouse website. You may determine cookie use independently through your web browser settings. You may request details of your personal information which we collect, store and use. In the event that your personal information is inaccurately or incompletely reflected in our database, you agree that it is your responsibility to notify us of this fact and to supply us with the accurate or complete information to enable us to remedy the same. Personal information collected from you may be deleted from the website and member databases when your account on the website is terminated for any reason. We may compile, use and share any of the information that is anonymised and/or does not relate to a specific individual. We will never share, disclose, or sell the personal information unless we are required to do so by law.
Communications to Our Users
We send all users updates on their order status to ensure a high quality purchase experience for our customers. These status updates are including but not limited to: order confirmation updates, payment status updates, delivery tracking estimates and delivery status updates. All these updates will be communicated to our users through either the email address or phone number provided when they checkout their basket of goods.
The Wine On Time Website provides users the opportunity to subscribe to our newsletter. On subscription our users are asked for contact information such as name and e-mail address. Out of respect for the privacy of our users we present this subscription as an opt in/opt out service so the users have complete control over whether or not they receive our newsletter communications.
Notification of Changes to Privacy Policy
This policy may be revised over time as new features are added and changes are made to the Wine In The Warehouse Website. In the case that amendments are made to this policy, we will post our new Privacy Policy, along with the date of its last revision, prominently on the Website so that our user’s are constantly updated on what information we gather, how we gather the same and how the information will be used. Please check the bottom of the Wine In The Warehouse Website to access the updated Privacy Policy whenever you require to do so.
Contact Details
If you have any questions about Wine In The Warehouse’s Privacy Policy or about our information collection practices, please contact us at info@wineinthewarehouse.co.za.
This Privacy Policy was last updated on the 20th April 2022.